Privacy Policy

Studio Manager Display (“we,” “our,” or “us”) is operated by Play Studios 713 LLC, Houston, Texas. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information we collect

We collect information you provide directly when you create an account, subscribe to our service, or contact us. This includes:

• Name, email address, and business name
• Billing information processed securely through Stripe
• Credentials you provide to connect Google Calendar, API credentials you paste for a website scheduling tool, and any webhook secret you choose to store for the optional Peerspace email-forwarding endpoint (all encrypted at rest). Peerspace does not offer a booking API, so we never hold Peerspace account credentials.
• Studio business data imported from the sources you connect, or entered by you in the dashboard: bookings, session times, rates and revenue, and client records. Clients are tracked by name only, with their booking history. We do not collect client email addresses or phone numbers.

We also collect usage data automatically, including pages visited, features used, and device information. We use this to improve the product.

2. How we use your information

• To provide, maintain, and improve the Studio Manager Display service
• To process payments and send billing-related communications
• To send product updates, new feature announcements, and support responses
• To analyze usage patterns and improve the user experience

We do not sell your personal information. We share your data with other companies only where it is needed to run the service, and only with the providers listed in Section 5 below.

3. Your studio data

Booking records, client records, and revenue data reach us from the sources you connect: your Google Calendar, a website scheduling tool you supply credentials for, and CSV or calendar files you upload or enter yourself. Bookings taken on marketplaces such as Peerspace reach us through your calendar. That data is stored securely and is never shared with other Studio Manager Display customers. Our own staff can reach it only where that is necessary to operate, support, and secure the service — for example when you ask us for help, or when we have to investigate a fault — and that access is limited and logged. We do not use your studio business data for advertising, benchmarking without your consent, or any purpose outside delivering the service to you.

Your connected platform credentials (API keys) are encrypted before they are stored, and are never shared with any party other than the platform they belong to.

Studio Manager Display’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Data retention

We retain your account data while your subscription is active. If you cancel, your data is preserved in read-only state for one year (365 days). During this window the dashboard stays closed until you resubscribe, but you can still sign in and download your bookings, clients, and financials as CSV files. After the window, saved credentials, connections, and account settings are removed. Booking, client, studio, and payment history, together with its audit trail, is archived for recovery. Account and billing records are retained for accounting. Archived history is not available through the dashboard; contact support for recovery or other data requests.

5. Third-party services

We pass your data to the providers below, and only to them. Each one is named with the specific job it does.

• Railway — cloud hosting, and the US-hosted PostgreSQL database your data is stored in.
• Google — Google Calendar, read-only. With your authorization we read calendar events and calendar names in order to import your bookings; we never write to, change, or delete anything in your calendar. Google also serves the typefaces used on this website. Google Ads, only if you tap Accept on the cookie notice on our public website or sign-up pages: it counts which of our ads led to a new trial. It sees your browser’s IP address and the ad you clicked, and receives a coded number for the trial that does not contain your name or email. It never receives your studio data.
• Clerk — authentication. Your login credentials are managed by Clerk.
• Stripe — payment processing for your Studio Manager Display subscription only; we do not process your studio’s own guest or client payments. Stripe’s privacy policy governs how they handle billing data.
• Your website scheduling provider — if you supply API credentials for a scheduling tool, we use those credentials to read your appointments from that provider, and it sends us booking updates as they happen.
• Zapier — only if you set up your own Zap to forward Peerspace booking-confirmation emails to us. Zapier reads those emails on the way. This is optional, and your bookings themselves come from your calendar rather than from those emails.
• Resend — delivery of account, billing, and studio-owner notifications. We never send messages to guests or clients.
• August — smart-lock door codes, used only for the studios of the business that runs Studio Manager Display, on locks it has linked to each of its own studios. No other account’s bookings are ever sent to August. For those studios, August receives the guest’s name and the booking’s start and end date and time in order to issue a code that works only during the booking; the code is removed when the booking is cancelled or deleted. The code is shown only to the studio owner and is never sent to the guest.
• Sentry — error monitoring, so we can find and fix faults. It is configured not to send personal information.
• OpenAI and Anthropic — where the AI assistant features are turned on for your account, a summary of your booking data, which can include client names, is sent to the configured provider to produce the answer you asked for.
• Your browser’s push service — if you switch on push alerts in the dashboard, the alert is delivered through the push service run by your browser’s maker (for example Google for Chrome, Apple for Safari, Mozilla for Firefox). The alert text is encrypted before it leaves us, so that service can deliver it but cannot read it.
• Public code and font networks — the typefaces and a few code libraries the pages are built from are delivered by Google Fonts, jsDelivr, unpkg, and Sentry’s script host. To deliver those files they see your browser’s IP address. They receive none of your studio data.

6. Cookies and tracking

The cookies that keep you signed in are set by Clerk. On our public website and sign-up pages, a small notice asks whether we may use Google Ads cookies. If you tap Accept, Google Ads sets cookies that tell us which of our ads led to a new sign-up, and when your free trial starts we tell Google Ads that one trial started, with a coded number for it and nothing else. Your name, email, and studio data are never sent, and these cookies are not used to personalize the ads you see. If you tap No thanks, or make no choice, those pages never contact Google Ads. Your choice is remembered in this browser; to change it, clear this site’s data in your browser settings and the notice will ask again. The dashboard itself never uses advertising cookies, third-party tracking, or analytics pixels. Subscription checkout happens on Stripe’s own hosted page, so any cookies used there are Stripe’s and are covered by Stripe’s privacy policy. The usage data described in Section 1 is recorded in our own systems and is never sold or shared for marketing.

7. Security

We use HTTPS for all data transmission, encrypt sensitive credentials at rest, and follow industry best practices for data security. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

8. Your rights

You have the right to access, correct, or delete your personal information at any time. You can manage most settings from your Account page. For data deletion requests or questions about your data, contact us at:

support@studiomanagerdisplay.com

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify subscribers by email if we make material changes. Continued use of the service after changes constitutes acceptance.

10. Contact

Play Studios 713 LLC
Houston, Texas
support@studiomanagerdisplay.com